Ghanem Forwarding LLC Case Study
Today’s logistics landscape is highly competitive, which makes it challenging for companies to stand out from the crowd. In today’s business world, customer service can mean the difference between a sale and a missed opportunity. However, there is one thing that all companies have in common: they use freight forwarding services to transport their goods.
Ghanem Forwarding, LLC a Federal Maritime Commission (FMC) licensed NVOCC and Freight Forwarder, provides vehicle export logistics services from the USA to West Africa & the Middle East. Operating as agents between shippers, ocean carriers, and inland transporters, they have been delivering Cars, Vans, Trucks, Equipment & containers.
When Ghanem Forwarding started, they manually maintained all the vendor details, shipment details, pricing, and other related information in excel sheets and forwarded them over email. Invoice processing and payment summary were maintained manually, which was hectic, time-consuming and had room for mistakes. Reports were a challenging task too.
Our team leveraged SQL server as their database and developed a fully automated application using Power Apps. The app would track Vessel status, related documentation, expenses, bank transactions and reporting. It also has an in-built invoice processing feature using OneDrive and HTML codes with multiple payment options and a bonus functionality of live exchange rates from XE.com.
Having an automated application in place, Ghanem Forwarding, LLC can now maintain all the information in one place. This automation brought down their hours to minutes with zero chances of error and doubled their overall efficiency. Integration with XE.com made the invoice more up-to-date and informative as it gave a clear view of the exchange rate without leaving the application.
Maintaining the invoices was now more manageable than before. It gave four different payment options – Zero down payment, bulk payment, Single payment or Partial payment, adding more flexibility to the deal. Sharing invoices was made convenient by allowing the user to select between email invoices or printed PDF invoices.
The application gave the functionality to filter reports as per the requirement. They can generate reports for Shipment status and Payment status and export the information in an excel sheet.
Freight forwarding is the process of arranging shipments to be transported from one place to another. It can involve intercontinental shipping services, shipping containers, or even single packages. If you are trying to reduce costs in your business by eliminating shipping errors and increasing efficiencies, then integrating with XE.com may be a way to achieve these goals. Let us know how we can help you with your business today!