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The Impact

Website: https://www.bldrschoice.com/
Industry: Building Materials, Construction
Location: USA
Technology: Dynamics 365, Dynamics 365 Business Central, Dynamics 365 ERP

Builder’s Choice Case Study

Empowering Financial Management for a Construction Materials Company with Dynamics 365 Business Central 

Builder’s Choice began in 1999 as a small cabinet distributor in Houston, Texas, and has grown exponentially, constructing more than 1,500 homes a year. They are known for the quality of building materials and products installed in over 6,000 homes annually. They currently have more than 100 resident employees to manage every aspect of the business, from sales, design, field management, order processing, and customer care, with an additional team working onsite. Builder’s Choice has become the first name customers can count on for cabinetry, flooring design and installation, and in-demand natural and manufactured stone countertops.  

Constructing robust, scalable financial management solutions with Dynamics 365 Business Central

For Builder’s Choice, their typical day would look like taking orders from customers, processing the orders, undertaking safe delivery of orders, installations by the onsite team, inspection and quality check, recording modification requests, invoice and payment processing. The order processing mechanism was completely manual in Excel files. Moreover, the field service technicians found it difficult to scan the barcodes of the orders and then use them for order processing. Managing the account payment details was also done manually using third-party accounting software, which was tedious and prone to human errors. Builder’s Choice has experienced consistent growth, necessitating a more robust and scalable financial management solution to replace its existing systems and build a seamless platform encompassing all aspects of the business. 

Dynamics 365 Business Central Was the Desired All-In-One Solution 

Upon understanding the challenges, our team at Evolvous suggested Dynamics 365 Business Central as one comprehensive solution for all their needs.  

Challenges and resolutions during the transition 

Considering Builder’s Choice in the growth phase, the need for constant scaling was immense. Their systems struggled to manage the increasing transaction volumes and complex financial processes.  

Dynamics 365 Business Central’s cloud-based architecture ensured the system could quickly scale with the company’s growth, accommodating increased transaction volumes and other complex operations.  

Migration to Dynamics 365 Business Central 

Our team carefully migrated all the historical data from their existing third-party tool to the new system without compromising data integrity.  

The new system enabled prompt transactions, accounting, and advanced financial reporting, providing greater control over financial operations with robust reporting and analytics capabilities.  

Implementing Effective Order Management 

The onsite team used the Canvas App, which is more user-friendly and gave them an interactive experience for updating and managing new orders and modification requests.

Delivering Sustainable Growth in the Competitive Construction and Building Materials Industry 

The transition process was carried out over several steps, resulting in manifold results. Dynamics 365 gave them insights into their financial performance, supported strategic decision-making, and helped them identify opportunities for growth and optimization.  

The new system accommodated the company’s growth, ensuring long-term scalability without compromising performance. Customer service improved with efficient operations, order accuracy, and on-time deliveries. Integrated processes reduced manual data entry on Excel files, minimizing errors and streamlining operations across all departments. 

Key Performance Metrics Improvement

5000

Users Impacted

300 M

Total Value of Contracts Impacted

60+ hr

Work hours saved

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