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Website: https://www.unilever.com
Industry: Manufacturing
Location: Canada
Technology: Custom SharePoint Framework (SPFx) Development, Digital Workplace, Intranet, SharePoint Online

Revamping Intranet with SharePoint framework (SPFx): Unilever Case study

Revamping Existing Intranet with SharePoint Framework (SPFx): for Unilever

About Unilever   

Unilevera global company with a global purpose with over 400 brand names in 190 countries, has been operating for 125+ years in Canada. They are a leader in sustainable business. Their portfolio includes some of the iconic brands we all come across in our everyday lives: Dove, Knorr, Hellmann’s, Lipton, Magnum, and Axe, to name a few. 

Management and Collaboration Issues within Unilever

Unilever, a global brand, has over 200,000 professionals worldwide who work with clients and external consultants, thousands of partners, customers, and vendors; the scale of that teamwork is truly immense—sharing content among that matrix of internal and external colleagues without oversharing presented a challenge. With the outbreak of COVID-19, the crisis has hastened the need for remote collaboration and staying connected. They operated over 30 sites for different departments, designs, and architecture. They wanted to standardize and apply the same corporate theme across all sites, which would be used by suppliers, customers, partners, and employees. Their primary focus is on making collaboration as secure as possible.  

Enhancing Collaborative Efficiency with SharePoint Framework (SPFx)  

Collaboration is a multifaceted process requiring exquisite attention to protecting internal data and that of its clients, partners, and other external parties. Our team at Evolvous planned and executed the brand-new intranet for Unilever with their desired custom branding and security. Following an analysis of the customer’s requirements, their corporate landing page was redesigned with a news carousel, document storage, and quick links to essential information about corporate branding. It also consisted of  

  • A monthly employee newsletter,  
  • Recent press releases,  
  • Policies,  
  • Upcoming events,  
  • Time zone, weather, and  
  • An image gallery  

Our team built out different sites on SharePoint for different groups, leveraging SPFx web parts, such as customers, partners, and sellers, to self-serve the information they needed.

The Results Achieved through SPFx Development 

With the current intranet in place, the team at Unilever now experiences improved collaboration and improved capabilities. The look and feel of their intranet sites match their corporate theme and branding.  

  • Documentation is organized, and access to information is faster and easier.  
  • The intranet increased their productivity and streamlined the processes.  
  • Dedicated department sites have broken down the departmental silos and have made knowledge management less confusing and more organized.  
  • The brand recognized that SharePoint was another essential way to meet the urgent need to communicate with colleagues, customers, partners, and sellers.  
  • As a result, the Unilever team can now manage their environment more securely and effectively. 
Key Improvement Indicator Metrics 

Total Workforce Impacted: 128,000 

Increase in Productivity: 70% 

Reduction in Security and Data Integrity Issues: 20% 

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