A digital transformation framework is a road map for how digital tactics might help your company compete in an ever-changing business environment. It serves as a starting point for digital transformation operations. Its purpose is to establish the goals of digitalization to enhance corporate operations.
70 percent of large-scale transformation efforts fail, according to McKinsey’s data. Resistance to change, a lack of leadership and poor cross-functional teamwork are common issues. By outlining a path to success, a digital transformation framework can assist businesses in avoiding these problems. It establishes a shared corporate strategy so that employees and executives do not wander from their objectives in changing business situations.
For their clients, several consulting firms have developed digital business transformation frameworks. In most frameworks, we notice the following typical patterns:
These industries are still paper-relying and need digital transformation. Industries are as follows:
Digitalization is never easy, but it is essential – especially as we approach a post-COVID workforce. Digital transformation goes beyond digitalization by creating a comprehensive change to a company’s business strategy.
In today’s volatile and shifting environment, a digital transformation framework has become a must for all businesses, large and small. Organizations are investing in and integrating cutting-edge technology into their platforms. It is possible to execute digital transformation with minimal disruption by working out a digital transformation strategy ahead of time and investing in data and analytics to support your decision-making as you progress. According to Research and Markets’ “Digital Transformation Market Report,” the digital transformation market would increase at a CAGR of 19.1 percent from the US $ 521.5 billion in 2021 to the US $ 1247.5 billion in 2026. These figures suggest that digital transformation will thrive in the next years.
Organizations could become more exposed to cyberattacks because of the transition to remote workers. IT departments may now have less control over what employees download or click on. Organizations unprepared to equip their employees with the appropriate hardware and software to protect themselves from cyber attackers exposed security flaws. Restoring a strong degree of security should be a top focus for 2022.
At the height of the pandemic, what proportion of your workers had their remote work technology (wireless printers, iPads, routers, etc.) approved by IT?
As part of your digital transformation operations, it’s critical to ramp up your security strategies, especially for large firms. Consider how you’ll guarantee that your remote teams have the right equipment and whether you’ll need to retrain current staff on IT quality standards that are more suited to the new realities of work.
You may believe that you know exactly which digital transformation efforts are best for your company, but even the most well-informed executive suites can miss key parts of the transformation piece. When you utilize data to influence your transformation approach, your resources go further, and you’re less likely to cause unnecessary workflow disruptions.
You may use as few as four Key Performance Indicators to assess the performance of your digital transformation efforts. When deciding which KPIs to measure, ask yourself the following questions:
A lot of data suggests hybrid work is here to stay. While a flexible work model may help your employees in various ways, building a long-term infrastructure takes careful preparation. There’s a lot to think about when it comes to constructing your hybrid structure. As your company grows to expand your talent pool, will you enable your staff to work asynchronously across time zones? How frequently will you invite your employees into the office?
Resist the urge to keep operating the same way you have during the pandemic without assessing your hybrid structure. Procedures devised out of necessity when the pandemic began to have a lot of space for improvement.
Your customers and clients are at the heart of your company’s success, and customer experience is frequently the most visible aspect of your marketing plan. As you work to enhance procedures and increase operational efficiency, don’t forget to search for ways to improve the customer experience.
Digital transformation and customer experience are frequently strongly connected. The consumer journey becomes more frictionless as data integration and system communication increase. Client support teams, for example, can respond to customer requests more rapidly when they have a more extensive and structured database, leading to shorter wait times and more customer satisfaction.
To improve the customer experience, you must first understand each step in the customer journey. It’s a lot easier to detect and modify pain points when you’re familiar with each stage of the client lifecycle. If at least half of your digital transformation efforts are dedicated to improving customer experience, the entire business will gain.
A new norm for global business has emerged in the shape of a digital transformation framework. Your company will be able to drive innovation instead of just keeping up with the competition if you have a solid plan in place. The result is a competitive edge, a greater return on investment, and increased productivity that you can use in the coming years.
So, where do you want to start? What are your plans after that? Evolvous can provide all the solutions, and our Microsoft digital transformation framework consulting services can assist you more effectively. Please contact us right away.