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All You Need to Know Microsoft Office 365 Login – Process, Accessibility, User Roles, Troubleshooting - Evolvous

All You Need to Know Microsoft 365 Login – Process, Accessibility, User Roles, Troubleshooting 

Having a Microsoft 365 Business account allows you to access a wide range of functionalities through its wide range of applications. Dealing with Microsoft Business 365 (Formerly Office 365) Login is simple. However, there are a few things that you should be aware of so that you can easily log in to your business account and get access to the desired application.  

How to Login to Microsoft 365 (Formerly Office 365)? 

In April 2020, Microsoft Office 365 was renamed to Microsoft 365. So, when we are referring to Microsoft 365, we are referring to the same services as was available earlier on Microsoft Office 365. Let us start by taking a quick look at some of the steps for Microsoft 365 login: 

  1. Open a web browser. 
  2. Log on to the Microsoft office 365 login page – 
  3. Enter the business email address associated with your Microsoft 365 account. 
  4. Click on the ‘Next’ button. 
  5. On the next screen, enter the password associated with your Microsoft 365 account. 
  6. Click on the ‘Sign in’ button. 
  7. If Multi-Factor Authentication (MFA) is enabled for the account, then at this stage you will be prompted to provide an additional verification method, such as a code sent to your mobile device or an authentication app. 
  8. Once you have successfully logged in, you will be directed to the Microsoft 365 home page or the specific app or service you are accessing (such as Outlook, SharePoint, or Teams) 

Once you have successfully completed the Microsoft 365 log in process, you do not have to log-in every time you want to access the services.  

Different Ways to Login to Your Microsoft 365 Account 

You can login to your Microsoft 365 account in several ways. Here are some of them: 

  • Web Browser: You can use the latest version of Google Chrome, Microsoft Edge, and Mozilla Firefox and login on by using your credentials. 
  • Office Desktop Applications: Microsoft 365 Business provides access to various desktop applications such as Microsoft Word, Excel, PowerPoint and Outlook. You can log in to these applications using the same M365 business account. 
  • Mobile Apps: You have Microsoft apps for iOS and Android devices. You can download individual apps for different Microsoft 365 tools and log in. 
  • Single Sign-On (SSO): If your organization has implemented a single sign-on solution, you might be able to log in to Microsoft 365 business using your organization’s credentials. This allows you to use the same username and password that are used for other applications and services within your organization. 
  • Azure Active Directory (Azure AD): Microsoft 365 is integrated with Azure AD, which provides identity and access management for cloud-based applications. If your organization uses Azure AD, you can log in to Microsoft 365 Business using your Azure AD account. 

Services and Applications You Can Access with Microsoft 365 Login 

With a single Microsoft 365 login, you can get access to a wide range of applications and services. Here are some of the services that you can access: 

  1. Exchange Online: This account provides email hosting services, including custom email domains, mailboxes, and calendar management. It allows businesses to access and manage their emails securely from various devices. 
  2. SharePoint Online: Microsoft SharePoint Online offers a cloud-based platform for collaboration and document management. It enables businesses to create team sites, stores and share files, and collaborate on projects in a centralized and secure environment. 
  3. Microsoft Power Platform: Microsoft Power Platform includes Power Apps, Power Automate, and Power BI. These tools enable businesses to create custom applications, automate workflows and gain insights from data through powerful analytics and visualization capabilities. 
  4. OneDrive for Business: OneDrive for Business is a personal cloud storage device that allows individuals within an organization to store, sync, and share files securely. Each user will get their own designated space. 
  5. Microsoft Teams: Microsoft Teams is a communication and collaboration platform that facilitates instant messaging, audio and video calls, virtual meetings, and document sharing. It helps teams collaborate and stay connected, whether they are in the same office or working remotely. 
  6. Office Apps: Microsoft 365 Business includes access to various Office applications such as Word, Excel, PowerPoint, and Outlook. These applications provide essential productivity tools for creating documents, spreadsheets, presentations, and managing emails. 
  7. Azure Active Directory: Azure Active Directory (Azure AD) is a cloud-based identity and access management services. It provides centralized user management, authentication, and access control across various Microsoft 365 services, applications, and devices. 
  8. Microsoft Intune: Microsoft Intune is a mobile device management (MDM) and mobile application management (MAM) solution. It allows businesses to manage and secure mobile devices, enforce security policies, and control access to corporate data and applications. 

Please note that you might not have access to all the applications mentioned above. You will need to review your Microsoft 365 account to understand the applications included in your subscription plan. At Evolvous, we offer specialized Microsoft 365 services that helps you to utilize the fullest potential of the entire range of applications. 

The Different Types of Users with Microsoft 365 Login Credentials 

If you are using Microsoft 365 for the first time, then you might get confused with the distinct types of users. Microsoft 365 Business account can have diverse types of users, each with its own roles and access levels. Different users will have different Microsoft 365 login credentials, giving you access to different functionalities.  

  1. Global Administrator: Global Administrator has the highest level of access and control in Microsoft 365. With Microsoft 365 admin login, you manage all aspects of the organization’s Microsoft 365 environment, including user accounts, licenses, security settings and service configurations. 
  2. User Administrator: User Administrators have the authority to manage user accounts and related settings within Microsoft 365. These users can create and delete user accounts, assign licenses, reset passwords, and manage user groups. 
  3. Security Administrator: Their responsibility is to manage security features and settings of Microsoft 365. They can configure security policies, manage access controls, monitor security alerts, and implement data loss prevention measures. 
  4. Compliance Administrator: Compliance Administrators are responsible for ensuring compliance with regulatory requirements and data protection policies. They manage compliance features, set up data retention policies, handle eDiscovery tasks and manage compliance reports and audits. 
  5. Exchange Administrator: They specifically handle email-related tasks within Microsoft 365. They have the ability to handle email-related tasks within Microsoft 365, including managing mailboxes, configure email settings, create distribution groups, set up email retention policies, and handle other Exchange-related functions. 
  6. SharePoint Administrator: Like Exchange Administrators, this type of users is responsible for managing SharePoint sites and related content. If you are a SharePoint administrator, then you can create and manage sites, set permissions and access levels, configure site settings and handle content management tasks. 
  7. Power Platform Administrator: Power Platform Administrators oversee applications like Power Apps, Power Automate, and Power BI. You will be able to manage apps and flows, configure data connections, and handle Power BI dashboards and reports. 
  8. Teams Administrators: These users can create and manage individual teams, configure channels and permissions, setup policies, and manage external access and guest users. 

Troubleshooting Common Issues with Microsoft 365 Login 

You might encounter issues with Microsoft Office 365 Business login at times. Some of the issues can be solved without any technical expertise. Here are some of them: 

Account or Subscription Issues 

  1. Ensure that your Microsoft 365 business subscription is active and not expired. You can check it from the ‘My Account’ section here. 
  2. If you have multiple Microsoft accounts, verify that you are using the correct account associated with your Microsoft 365 business subscription. 

Check Service Status 

Network Connectivity Issues 

  • Check if you are connected to the internet. 
  • If you are using a VPN or proxy server, try disabling it temporarily and attempt to log in again. 

DNS Issue 

  • Clearing the DNS cache on your computer can resolve certain Microsoft 365 login issues. 
  • Open the command prompt (on Windows) or terminal (MacOS or Linux) and enter the appropriate command based on your operating system.  
  • In Windows, you can use the command ‘ipconfig/flushdns’.  
  • For Linux, you can use ‘resolvectl flush-caches‘. 
  •  If you are using MacOS, you can use ‘sudo killall -HUP mDNSResponder 

Contact Evolvous today and get expert assistance today to setup and maintain your Microsoft Office 365 environment. Click here to contact our team and get started today. 


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